Shipping & Returns

Shipping

All orders are shipped within the Domestic US via USPS Priority Mail. Rates are estimated at checkout.

Returns

I do not offer refunds. I will replace any defective items with an identical item. No refunds or exchanges will be accepted for incorrect information provided by customer, ex: wrong initials, initials listed in wrong order.

Only reasonable cases will be refunded/replaced. The decision for a refund remains at the sole discretion of Monogram Proper L.L.C.

For clothing items, I provide very detailed size charts with measurements. I also take great care to accurately describe my items. Please be sure to read the entire item description before making a purchase. Colors of thread, items can vary by computer monitors. If you are not sure of a color, message me.